Villa Cascata
Guest Code of Conduct & Conditions of Stay
Welcome
We warmly welcome you to Villa Cascata and hope you enjoy a relaxing and memorable stay.
Villa Cascata is situated within Cascata Village, a private residential community where many owners and residents live permanently. We respectfully ask all guests to consider our neighbours and help maintain the peaceful environment that makes Cascata Village such a special place to stay.
Conditions of Stay
These Guest Conditions of Stay and Terms and Conditions form part of your booking agreement.
By confirming your reservation, making payment, accepting access to the property, and/or occupying Villa Cascata, you acknowledge that you have read, understood and agree to comply with these Conditions of Stay. These terms apply to the person making the booking and to every member of the booking party and any visitors they invite to the property.
Failure to comply with these Conditions may result in one or more of the following:
- Additional charges for any loss, damage, excessive cleaning or breaches of these Conditions.
- Deduction from your security deposit (where applicable).
- Immediate termination of your stay without refund for serious or repeated breaches.
- Liability for any costs, losses or damages incurred by the property owner or the Cascata Village community.
These Conditions are intended to ensure that all guests can enjoy their stay whilst respecting the rights, comfort and safety of neighbouring residents.
1. Respect Our Neighbours
Quiet Hours – 10:00pm to 7:00am
During these hours please ensure there is:
• No loud conversations on balconies or terraces
• No music outdoors
• No shouting or excessive noise
• No parties or gatherings
The Condominium actively investigates complaints.
2. Occupancy & Visitors
• Only guests included on your booking may stay overnight.
• Visitors who are not staying within Cascata Village may not use the swimming pools or communal facilities.
• Villa Cascata is a family holiday home and is not a party house.
3. Swimming Pool Rules
Pool Hours: 06:00 – 22:00
Please:
✔ Shower before entering the pool
✔ Supervise children under 13 at all times
✔ Babies must wear approved swim nappies
✔ Use plastic cups only
✔ Remove all rubbish
✔ Respect other guests
✔ Keep noise to a minimum
The following are prohibited:
❌ Glass of any kind (bottles, glasses, cups or crockery)
❌ Diving, running, pushing or excessive splashing
❌ Loud music
❌ Playing of football around the pool in the gardens and communal areas
❌Using sunbeds on the grass. All sunbeds must be located on terraced area around the pool or on your own terrace
❌Please do not use large inflatables in the pool (small floats are acceptable as swimming aids)
❌ Smoking or littering
❌ Food or chewing gum in the pool
❌ Pets
❌ Drunken or disorderly behaviour
❌ Interfering with safety equipment
4. Around the Property
Balconies & Terraces
Please do not:
• Hang towels or washing over balconies, railings or outside font or back doors
• Throw cigarettes or objects from balconies
• Leave rubbish outside the villa
Rubbish
Please dispose of all rubbish in the designated bins outside of Cascata Village in the recycling and non-recycling bin - please do this at check out.
Never leave rubbish:
• Outside the villa
• On balconies
• In communal gardens
• Around the swimming pool
5. Parking
Please park only in the allocated underground parking space:
Bay C _ Belongs to Villa Cascata
Do not block roads, garages or neighbouring parking spaces.
6. Children, Smoking & Pets
Children
Parents are responsible for supervising children at all times, especially:
• Around the pool
• In gardens
• In communal areas
Smoking
Smoking is not permitted inside Villa Cascata.
Please dispose of cigarette ends safely—never throw them from balconies.
Pets
Pets are not permitted within Villa Cascata or the communal areas.
7. Damage & Security
Please report any accidental damage immediately.
When leaving the villa please ensure:
✔ Doors are locked
✔ Windows are closed
✔ Air conditioning is switched off
✔ Lights are switched off
8. Financial Responsibility
The Lead Guest accepts responsibility for:
• Damage to the villa or communal facilities
• Additional cleaning required
• Lost keys or access devices
• Any costs arising from breaches of the Cascata Village Regulations
• Any fines or penalties imposed on the property owner because of the actions of members of the booking party
These costs may be deducted from your security deposit or invoiced separately.
9. Failure to Comply
Failure to comply with these rules will result in:
• Contact from ourselves or our Property Manager
• Complaints to your booking platform
• Immediate termination of your stay without refund for serious or repeated breaches
• Recovery of repair costs, cleaning charges and any fines imposed by the Cascata Village Condominium